Warranties & Returns

Warranty

The Didi Jewelry Project’s products are warranted against defects in materials and workmanship found in the product under normal use and service for its particular application, and has been properly maintained. The Didi Jewelry Project will repair or replace, at its discretion, any product that becomes defective within 30 days from the date of purchase. The Didi Jewelry Project does not warrant deterioration of the product caused by wear and tear or misuse.

This warranty is exclusive and in lieu of all other warranties and remedies under the law, including any implied warranty or merchantability or fitness for a particular purpose. The original owner’s sole remedy with respect to any The Didi Jewelry Project product shall be repair or replacement of the defective component under the terms of this warranty. All rights to consequential damage (including, but not limited to, claims for lost sales, lost profits, property or personal damages or service expenses) are expressly excluded. No dealer, distributor or other person is authorized to make any commitment or assume any liability on behalf of The Didi Jewelry Project beyond this warranty.

Returns and Exchanges

We do not accept any returns or exchanges. You may cancel an order before it ships from our facility.

Damaged or Defective Products

Damaged or defective products may be returned to The Didi Jewelry Project within 30 days from the date of purchase only after contacting us to receive a return authorization. Please submit photo images of the damaged or defective product.

You will be responsible for all shipping costs for returning your damaged item. Shipping costs are non-refundable. If your item is accepted for a return, the price of the item, minus shipping cost will be initiated to your original method of payment. Return processing times vary depending on your card issuer’s policies.